Should I report this to my college financial aid office?
Every semester professors submit their required books and supplies to the school bookstore. For one of my classes I was required to buy an eBook. After scratching off the access code we were informed by the publisher that the eBook is discontinued and the bookstore must give back our $200 for wrongly selling us the eBook. The bookstore is refusing to give back the money. I paid with financial aid money, so wouldn't that be fraud? I think that the financial aid office should know their money is being misused.
Answers
Lib.rare.ian
If you can't access the ebook, the bookstore has to refund your money. If you CAN access the ebook, you're stuck with the book.
Anonymous
If you used a credit card and can show your cc that the ebook is unavailable, you can initiate a chargeback for item not recieved.
di
If you CANNOT access the ebook AND the bookstore will not refund the money, you should complain to the school's Dean or Director of student services. You should also let the professor know you cannot access the book.
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